For Patients Frequently Asked Questions

Frequently Asked Questions

National Home Healthcare FAQ’s

If you or a loved one has had a recent hospitalization for a surgery or recovering from an illness, you probably have heard about home health care. National Home Healthcare can shorten hospital stays and keep patients from returning to the hospital. We provide highly trained skilled nurses and rehabilitation therapists for treatment in the comfort of your own home. We work closely with primary care physicians to coordinate the care plan to get our patients back on their feet.

What is home health care?

Home health is skilled care that patients need to receive, but are unable to leave home. The type of care we provide is skilled care, which means that it is care that is performed by a licensed professional.

What type of services do you provide?

National Home Healthcare provides skilled nursing, physical therapy, occupational therapy, speech therapy and home heath aide services.

Who pays for home care?

Skilled services are paid at 100% by Medicare, Medicaid and Tricare. Other insurance plans we participate with, such as Medicare Advantage plans, may have different rates or coverage based on the specifics of the insurance plan. Our intake and billing departments will coordinate with your insurance company prior to starting care so that you fully understand your benefits before we start care.

What is the difference between skilled and non-skilled care? Which do you provide?

Skilled care is care that is performed by a licensed professional, such as a nurse or a therapist. This includes care such as medication management, disease management, wound care, joint replacement care, home exercise programs, etc. Non-skilled care describes services performed by a caregiver or companion, which is not covered by Medicare. National Home Healthcare does not provide non-skilled care in the home. The types of services not covered by insurance can include care for assistance of daily living, personal care, and meal preparation, to name a few.

The Medicare benefit may allow for a home health aide when the patient is also receiving skilled services. The care plan for this aide is developed by the Registered Nurse and Case Manager at the assessment during admission. The aide services must be part of the care for the primary illness or injury, and is given on a part-time, intermittent basis.

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